Voice Services
Smarter, Scalable Voice Solutions for Modern Business
At SAINT, we provide a full suite of managed voice solutions tailored to your business needs. By converging your Voice, Cloud, and Connectivity services into a single account, you can streamline communication and reduce monthly costs.
Voice Routing (VoIP)
Enjoy crystal-clear voice and conference calls over data networks instead of traditional landlines with SAINT’s Voice over IP (VoIP) service. Our expert team will help integrate voice and connectivity into one seamless solution—backed by:
- Competitive call rates
- Free internal and On-Net (SAINT-to-SAINT) calls
- Geographic number porting (e.g., 011, 012, 021, 031, 010, 087) → Move within the region and keep your number
- A robust Service Level Agreement (SLA) for reliability and peace of mind
Virtual PBX (vPBX)
Our Virtual PBX offers all the features of traditional PBX systems—without the high cost or complex hardware.
We work with top-tier platforms:
- Easy consolidation of services through one provider
- Simplified installation, billing, and support
- Minimal on-site infrastructure required
- A robust Service Level Agreement (SLA) for reliability and peace of mind
All services are backed by our Quality of Service SLA, ensuring consistent and dependable communication.
Full feature set:
- Number Porting
- Call Waiting
- Call Recording
- Voicemail
- Caller ID
- Interactive Voice Response (IVR)
- Call Forwarding and Billing
Call Recording
We offer secure, compliant call recording for all incoming and outgoing calls, with retention periods of 30, 60, 120 days—or longer if required. Each recording is indexed by extension for easy retrieval—perfect for training, auditing, or legal compliance.
Our call recording service is fully compliant with South African legal requirements.
TMS & Billing
Our Telephone Management System (TMS) solutions are tailored to your business's call volume and reporting needs. TMS gives you:
We work with top-tier platforms:
- Real-time call tracking
- Scalable options for growing businesses
- Comprehensive reporting for monitoring and analysis
- SLA-backed support and maintenance
Want to simplify and enhance your business communications? Contact us for a customised voice solution.
The SAINT Advantage
Enhanced Business Value
Gain broader market access and leverage powerful online tools to streamline operations and boost communication.
Cost Efficiency
Consolidate technologies like voice and internet into a single service to lower overheads. Enjoy expert support, continuous infrastructure upgrades, and hardware monitoring to extend lifespan and save in the long run.
Higher Productivity
Dependable high-speed fibre keeps your business running smoothly with 24/7 availability, supporting remote work and efficient team collaboration.
Competitive Edge
Expand your reach, improve your brand’s online presence, and use top-tier digital marketing and training platforms to empower your team and engage your market.
Risk Reduction
With comprehensive security and compliance measures, including remote monitoring, anti-virus tools, and firewalls, your network stays safe. Our guaranteed uptime and SLA-backed support lower the risk of disruptions.
How can we help accelerate your business?
You’ll receive a free recommendation tailored for your business goals.
Looking for Customer Support? Visit our Support page.
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Who we are
affiliated with..
SAINT is partnered with critical service providers giving us Tier 1 capabilities.
